It’s 9 pm, and I load up my computer. I’m connected to a person in crisis immediately, as there are dozens waiting. They talk, I talk, and over the course of an hour, I help them move from extreme mental distress to a state of calm, with a safety plan in place. This is the reality of working as a mental health crisis support volunteer. Mental health workers, from volunteers to psychologists, know that supporting someone in mental distress means getting to know them with limited time and a great deal of care. However, now some people are searching for help somewhere new: AI chatbots, which have exploded in popularity.…